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Shipping

AUSTRALIA – DOMESTIC POSTAGE

Orders will be sent via Australia Post or Sendle; please let us know if you would like to know your tracking details once your order has been posted.

POSTAGE CHARGES

We currently charge a flat rate of AUD $9.95 for postage Australia-wide, regardless of shipping weight. 

Please refer to our T&Cs for information relating to postage of goods.

Express shipping is available upon request and at an additional cost.

All charges quoted to you are GST-inclusive.

AMAZON PRIME MEMBERS

If you are an Amazon Prime member you may be eligible for free shipping from an Amazon Fulfilment Centre; please see our store page on Amazon’s website for further details. 

SHIPPING TIME

All orders will be processed within 24 hours of ordering and posted on the nearest business day.

Orders placed on a weekend will be processed within 24 hours of the next business day.

Please allow 3-5 business days for delivery and an extra 1-2 days for locations outside of metropolitan areas.

Of course exact delivery times are beyond our control and will be subject to the operation of Australia Post / Sendle. Please contact us if ever you have any concerns and we will be glad to assist.

Orders will be delivered between Monday-Friday 9am -5pm; deliveries are not made on weekends due to the non-operation of Australia Post / Sendle.

Please ensure your delivery details are correct – Tribe Tropical takes no responsibility for orders shipped to an incorrect or invalid address and are not liable for any costs &/or loss associated with this.

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INTERNATIONAL SHIPPING

Tribe Tropical can facilitate postage of our Australian delights to destinations all over the world!

POSTAGE CHARGES (in Australian Dollars)

  • New Zealand $20 (approx. USD $10) 
  • North America $30 (approx USD $15) 
  • UK / Europe $30 (approx USD $15) 
  • Asia $30 (approx USD $15) 
  • Rest of world $30 (approx USD $15) 

SHIPPING TIME

Your order will be dispatched via DHL or Australia Post and once it arrives into your country will be handed over to your local postal service. Tracking details will be advised to you once items have been posted. 

International shipping times vary depending on locations, however you should typically allow 5-10 working days. (Longer during Covid-19 Pandemic)

Please note:

Orders shipped to countries outside of Australia may incur a customs or import duty charge; Tribe Tropical does not have any control over these charges nor are we able to advise what they might be, as charges are based on your own country’s regulations and compliances. Any applicable charges are to be paid by the customer upon delivery of the order.

Please contact your local customs office for more information regarding taxes and duties payable in your region.

It is a legal requirement for Tribe Tropical to declare the total dollar value of all orders to customs officials for all international shipments.

Would you like to be redirected to our international store?

Shopping from outside Australia?

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Stay on our Australian store
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